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Transferring minutes from one phone to another

PostPosted: Tue Jun 12, 2018 5:22 pm
by rocacrooks
Hi, I would like to transfer remaining minutes, text and data from a tracfone I plan to deactivate onto another tracfone I plan to keep. I think this is possible but not sure how to do so?

Thanks

Re: Transferring minutes from one phone to another

PostPosted: Sat Jun 16, 2018 8:39 am
by TracFone - Larry
Hi rocacrooks. My name is TracFone Larry. Yes. We can help you transfer your balance to another TracFone. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: Transferring minutes from one phone to another

PostPosted: Wed Jun 20, 2018 9:46 pm
by zepyjoe
transfer phone lost text and data,,called and got some talk minutes but not all but no text or data,had 3059 text and 1 gig data on old phone that i paid for..why cant i get them on new phone
#1186131929

Re: Transferring minutes from one phone to another

PostPosted: Thu Jun 21, 2018 8:35 am
by TracFone - Amber
Hi zepyjoe. My name is TracFone Amber. We are sorry for the trouble. Let us check on your account so we can provide a concrete resolution. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!