About my SAMSUNG S120VL

[mengil42s]

HI, I need help with why my Samsung smartphone here doesn't want to connect to any online services or use any online apps when I have both my wifi and airplane mode off. When I want to use mobile data but instead when I have wifi off and my airplane mode will always be off. I can't use any of my service data... I need help here really bad. I don't see anything that says turning on or enabling mobile data on here and the only time I can use any online services whatsoever I have to connect to my college wifi for example. I need help here bad and asap and needing this to be resolve because I won't be able to use my gps at all when I want to drive somewhere that's unfamiliar for example or when I want to play my google app games that require internet or use the online radio...

[TracFone - Katie]

Hi mengil42s,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.

[Jhon4444]

I need help now, and I need it now, since I won't be able to use my gps when I want to go somewhere new, or when I want to play my google app games that require internet, or when I want to listen to the online radio...Click here to read more games and apps

[Jude]

Hi Jhon4444. My name is TracFone Jude. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you