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Re: Samsung. .can't receive or send text

PostPosted: Sun May 07, 2017 6:14 pm
by TracFone - Mark
Hi theturleys2010. My name is TracFone Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

Re: Samsung. .can't receive or send text

PostPosted: Wed May 10, 2017 12:36 pm
by Svennerson
Similar situation with an LG Sunset. Texting randomly stopped sending or receiving in the middle of a concert. All other functions working normally.

Re: Samsung. .can't receive or send text

PostPosted: Wed May 10, 2017 12:51 pm
by TracFone - Felice
Hi Svennerson. My name is TracFone Felice. We are sorry for the trouble you have with your text messaging feature. Please check your Forum inbox for assistance.

Re: Samsung. .can't receive or send text

PostPosted: Sun Jun 18, 2017 6:54 am
by nanv
All my minutes are gone. I cannot send or receive text or make a phone call. I need this phone ASAP. I am paid til August 2017. I need this fixed today.

Re: Samsung. .can't receive or send text

PostPosted: Sun Jun 18, 2017 7:39 am
by TracFone - Larry
Hi nanv. My name is TracFone Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

can't receive or send text

PostPosted: Thu Jul 27, 2017 12:12 pm
by hartb
I have been unable to send or receive texts over the last 4 days. The only text I have received was a promotional text from tracfone yesterday.

I can't think of anything that would have caused it. I have read online that the phone might need to be reprovisioned or resetting the network.

Re: Samsung. .can't receive or send text

PostPosted: Thu Jul 27, 2017 12:29 pm
by TracFone - Felice
Hi hartb. My name is TracFone Felice. We apologize for the inconvenience you encountered with the text messaging feature. Please check your Forum inbox for assistance.

Re: Samsung. .can't receive or send text

PostPosted: Tue Aug 01, 2017 2:47 pm
by PianoPad4567
My friend is experiencing the same problem. She went on a road trip this past weekend and lost service while traveling. I thought it was just from being in bad service but when she came back yesterday, she still doesn't have service in all the places she usually does.

The only place that her phone works is at her apartment . . . not around town at all.

She is concerned that this might be due to her having a BYOP plan and SIM. Is this the case? Can anyone help?

Re: Samsung. .can't receive or send text

PostPosted: Tue Aug 01, 2017 2:49 pm
by TracFone - Felice
Hi PianoPad4567. My name is TracFone Felice. We are sorry for the trouble. Let us check your account to assist you with your concern. Please check your Forum inbox for a message.

Re: Samsung. .can't receive or send text

PostPosted: Fri Aug 04, 2017 1:22 am
by Skyblue34
On Sunday July 30 I switched over from Straight Talk to Tracfone. I used my iPhone 6S Plus I was using with Straight Talk. Everything worked fine except I couldn't send or receive texts. Tracfone sent me a new SIM and that didn't work either. So I thought it might be the iPhone so I transferred my number over to my Samsung Note 4. Same thing is happening. Everything works fine except I can't send or receive texts from or to anyone. I went through the whole trouble shooting with multiple Tracfone people and nothing helped. I don't know what to do now, I bought a 1 Year Plan!