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Samsung. .can't receive or send text

PostPosted: Wed Mar 08, 2017 7:01 pm
by Lapurizima79
I ordered the galaxy J2 prime. I'm also with safelink and I had all my benefits transferred to the phone. The first couple of days I was able to send and receive messages now I'm not able to do either and it's been 4 days. What can fix that

Re: Samsung. .can't receive or send text

PostPosted: Wed Mar 08, 2017 7:02 pm
by TracFone - Katie
Hi Lapurizima79,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.

Re: Samsung. .can't receive or send text

PostPosted: Sat Mar 11, 2017 11:27 pm
by paisleyplaid
This is my issue as well. Help!

Re: Samsung. .can't receive or send text

PostPosted: Sat Mar 11, 2017 11:31 pm
by paisleyplaid
transferred service from a tracfone to a Samsung Galaxy 5s. Cannot get text to work. HELP!

Re: Samsung. .can't receive or send text

PostPosted: Sat Mar 11, 2017 11:44 pm
by Sam
Hi paisleyplaid. My name is TracFone Sam. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.

Re: Samsung. .can't receive or send text

PostPosted: Sun Mar 12, 2017 12:35 pm
by kjalways
I received a Verizon iPhone 5s as a gift. I got it activated with Tracfone. Then days later right in the middle of texting, I start receiving "Insufficient Funds for message delivery". I can only send imessages to fellow iPhone users, but I cannot send text messages to anybody else. Its frustrating!!! I can't call *22890 or any other variations of it ("This number is not allowed"). The tech support supervisor could not help me, unfortunately. Her only solution was to call back in 24-48 hours. This is horrible for me. My unlimited text became no text at all!

Re: Samsung. .can't receive or send text

PostPosted: Sun Mar 12, 2017 12:37 pm
by kjalways
Sorry I posted in the wrong place.

Re: Samsung. .can't receive or send text

PostPosted: Sun Mar 12, 2017 12:57 pm
by TracFone - Felice
Hi kjalways. My name is TracFone Felice. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.

Re: Samsung. .can't receive or send text

PostPosted: Mon Mar 13, 2017 12:17 pm
by wabit
I also can not receive phone calls. I just completed a total reset and have started from scratch setting the phone up. ( Galaxy ) I can call out.

BillB

Re: Samsung. .can't receive or send text

PostPosted: Mon Mar 13, 2017 12:33 pm
by Shelly
Hi wabit. My name is TracFone Shelly. Sorry that you're having a problem. Please check your Forum inbox for information on how we can resolve this issue. Thank you.