Samsung. .can't receive or send text

[sag60sag]

samsung galaxy grand prime was working fine now can't receive or send text s...

[TracFone - Ashley]

Hi sag60sag. My name is TracFone Ashley. Let us help you. I've sent you a private message. Please check your Forum inbox. Thanks.

[Trice20]

I am in the same situation. Phone was fine last week now no service for calls or text. Please help.

[TracFone - Mark]

Hi Trice20. My name is TracFone Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[snichols1]

I purchased a Samsung Galaxy Core Prime Tracfone for my daughter (Feb. 2017). It will not send or receive texts. How do I fix the problem?

[Shelly]

Hi snichols1. My name is TracFone Shelly. Let us help you. Please check your forum inbox for a message. Thank you.

[SarahMo91]

I'm dealing with this issue too. Help please? Says insufficient funds out of nowhere.

[TracFone - Katie]

Hi SarahMo91,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.

[sag60sag]

Well going on 3 weeks now...still can not receive or send text..I have talked to countless support people both from tracfone and samsung. .STILL NO TEXTS. ..I just don't understand why. .for 6 months working great then stopped. .I am getting really tired of it

[TracFone - Felice]

Hi sag60sag. My name is TracFone Felice. We are sorry for the trouble. Please check your Forum inbox for a message.