Motorola G6 XT1925DL

Motorola G6 XT1925DL

Postby blm » Fri Jul 12, 2019 4:34 pm

New phone. Do not receive messages. Does not download messages. Tap the download arrow, but does not work. Why would I have to manually download messages anyway?
blm
 
Posts: 1
Joined: Fri Jul 12, 2019 3:39 pm

Re: Motorola G6 XT1925DL

Postby Jude » Sat Jul 13, 2019 1:23 pm

Hi blm. My name is TracFone Jude. I'm sorry that you're not able to receive and download messages. We'll be happy to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2007
Joined: Tue Apr 12, 2011 12:24 pm

Re: Motorola G6 XT1925DL

Postby Rick Franks » Thu Jul 18, 2019 1:31 pm

blm, this is probably due to tracfone not allowing you to get your messages via your own wifi, they only want to give them to you by using your pre-paid units. Illegal, no. Poor customer service tactic, maybe.
Rick Franks
 
Posts: 4
Joined: Sat Jun 04, 2016 10:44 am


Return to Motorola

Who is online

Users browsing this forum: No registered users and 5 guests