disabling voicemail

[MysterySue57]

How can I disable voicemail in my Moto phone? I want my answering machine that I've been using for years to pick up my calls, not the Moto phone. Thank you.

[Jude]

Hi MysterySue57. My name is TracFone Jude. We can reset your voicemail feature in order to resolve this problem. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.