Since Mods Won’t Reply To My Posts…

[CHuDWah]

...in General Questions, I’ll try here.

My old 3G phone (Alcatel 205G) had 276 service days as of March 15, 2022. I finally got my new 4G LTE phone (Orbic Journey V) activated and my minutes and service days transferred to it. By my calculation, 276 days from March 15, 2022 is December 16, 2022. My Account showed that expiration date after the service was transferred to the new phone. But now it says “service period ends 10/23/22.” WTF???!!! Where did the rest of my service days go and more to the point, GIVE THEM BACK!!

viewtopic.php?f=6184&t=627660

viewtopic.php?f=6184&t=627892

[TracFone - Maria]

Hi CHuDWah. This is TracFone Maria. We understand how frustrating this has been. For us to address your concern regarding your minutes and service days that was lost, we need to pull up your account first. Kindly check your Forum inbox for a private message. Thank you.

[CHuDWah]

Sorry about "carpet bombing" the forum but apparently it worked. Anyway as requested, I've replied to your private message with a telephone number where I can be reached between 1 PM and 5 PM on Friday, October 14, 2022.