website login not working

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website login not working

Postby PaulWisniewski » Sun Jul 31, 2022 10:42 am

I am not able to login to the website. Immediately after I enter my username, I click the "I am not a robot" box wnd the "Continue" box. The screen then reloads. Sometimes it asks me to identify objects in photos to verify that I am not a robot. Either way, the screen just reloads after I click "Continue". This has been happening for a few weeks. I tried Firefox and Edge browsers.

What's going on?
PaulWisniewski
 
Posts: 1
Joined: Sun Jul 31, 2022 10:27 am

Re: website login not working

Postby Jude » Mon Aug 01, 2022 9:49 am

Hi aulWisniewski. My name is TracFone Jude. Please delete your browsing history and access our website using Google Chrome or Mozilla Firefox. Should you need further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3358
Joined: Tue Apr 12, 2011 12:24 pm


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