audio question

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audio question

Postby pymcat » Thu Sep 09, 2021 10:23 am

moto g ower 2020. i only have hearing in one ear so i have several earpieces that i connect to my personal hearing amplifier and android tablet. but when i plug in moto there is no sound. not thru earpiece nor from phone speaker. yet when i plug in a over the ear (both ear) headphone i have sound.
just wondering because when i am out and about it would be more convenient to use single earpiece rather than carting along a headphone set.
thanks
pymcat
 
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Re: audio question

Postby TracFone - Maria » Thu Sep 09, 2021 7:12 pm

Hi pymcat. This is TracFone - Maria. We understand your concern. Our sincere apologies for the inconvenience this have caused you. Allow us to further check on it so we can address your concern as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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