Help creating an account

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Help creating an account

Postby hartmat » Tue Aug 31, 2021 9:16 pm

I am attempting to create an account for a tracfone we activated for my dauthter. I keep getting an error message that says "Your account cannot be created at this time. Please review the information and try again" All of the account information boxes have green checkmarks next to them so I am unsure why it won't let me create an account. Can you please help me figure out what I need to do differently?
Tracfone account.JPG
Tracfone account.JPG (46.96 KiB) Viewed 211 times
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Joined: Tue Aug 31, 2021 9:10 pm

Re: Help creating an account

Postby TracFone - Maria » Wed Sep 01, 2021 7:46 pm

Hi hartmat. This is TracFone - Maria. We sincerely apologize that you've encountered a problem when trying to create your account. Please allow us the opportunity to further investigate this issue and find a resolution to. To further assist, kindly check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
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Joined: Tue Jan 31, 2012 1:08 pm

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