Network Changes

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Network Changes

Postby tahwos » Sat Jun 01, 2019 8:30 pm

Why am I receiving this message - I was forced to get my current phone, when 2G was supposedly being phased out.

Now I am being told that I have to get a new phone again, for some unspecified network changes...

Galaxy Core Prime 4G(LTE)

message received on phone and on
network_message.PNG (23.46 KiB) Viewed 532 times
Posts: 14
Joined: Sat May 07, 2016 5:32 pm

Re: Network Changes

Postby TracFone - Katie » Sat Jun 01, 2019 9:47 pm

Hi tahwos,
I'm TracFone Katie. We apologize for the inconvenience. Due to network update, your old phone needs to be upgraded. Allow us to help you and provide you a solution to your issue. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Katie
Posts: 5418
Joined: Tue Oct 25, 2011 10:36 am

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