Reactivation- SIM Card is in Invalid Status

Thank you for visiting the TracFone Forum, your one-stop resource for TracFone information.

Re: Reactivation- SIM Card is in Invalid Status

Postby jgr007 » Sat Dec 14, 2019 11:17 am

I am having the same problem. Can someone help?
jgr007
 
Posts: 2
Joined: Sat Dec 14, 2019 11:16 am

Re: Reactivation- SIM Card is in Invalid Status

Postby jgr007 » Sat Dec 14, 2019 11:19 am

I am having the same problem. Can TracFone someone help me?
jgr007
 
Posts: 2
Joined: Sat Dec 14, 2019 11:16 am

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Wed Jan 01, 2020 12:50 pm

Hi jgr007. I'm TracFone Maria. We're sorry that you're having a problem trying to reactivate your phone. Yes, we are always here and eager to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby jcchains1977 » Mon Mar 02, 2020 2:42 am

Hello I am also getting this message when I try to activate an older phone. It says " The device associated with the information you provided has an invalid status and cannot be added to your account. Please review the information and try again."

Not sure how to go forward with activating my phone. I'm trying to switch from my current active Tracfone to this older Tracfone. Thanks for any assistance.
jcchains1977
 
Posts: 1
Joined: Mon Mar 02, 2020 2:39 am

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Tue Mar 03, 2020 6:38 pm

Hi jcchains1977. I'm TracFone Maria. We're sorry to hear that you are having problems while trying to activate your phone. Let's look further into this matter, and work to get this resolved. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby avery8534 » Sat Mar 28, 2020 1:54 pm

I'm having this same problem even after entering my IMEI and confirming what zip code I would use the phone most.
avery8534
 
Posts: 2
Joined: Sat Mar 28, 2020 1:50 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby aerotwin7 » Sat Mar 28, 2020 5:19 pm

HI, I'm having the same problem.

The device associated with the information you provided has an invalid status. Please review the information and try again.

Thanks,

-Dwight
aerotwin7
 
Posts: 1
Joined: Sat Mar 28, 2020 5:16 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Mon Mar 30, 2020 4:38 pm

Hi avery8534. I'm TracFone Maria. We're sorry that you are having a problem while trying to enter your IMEI. We're here to help you with it. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Mon Mar 30, 2020 4:42 pm

Hi aerotwin7. I'm TracFone Maria. Our sincere apologies for the inconvenience you have experienced while trying to activate your phone. Allow us to further check on it so we can have the issue resolved as quickly as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby Richard Holliday » Wed Jun 10, 2020 12:40 am

TracFone - Felice wrote:Hi granite75. My name is TracFone Felice. We are sorry for the trouble. Please check your Forum inbox for a message.

No SIM card I don't know the phone number can you send it to me to my tablet
Richard Holliday
 
Posts: 3
Joined: Mon Jun 08, 2020 4:48 pm

PreviousNext

Return to Welcome

Who is online

Users browsing this forum: No registered users and 9 guests