Reactivation- SIM Card is in Invalid Status

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Re: Reactivation- SIM Card is in Invalid Status

Postby goodpasters » Thu Aug 19, 2021 4:38 am

Me too!
I have a ZTE Z557BL and it's a TracFone that was given to me for emergency calls.
I purchased a TF SIM card and it says "This device is not eligible for this transaction."
I'm in a DV situation, and seriously need to be able to call.
Posts: 1
Joined: Thu Aug 19, 2021 3:49 am
Location: Portland, OR

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Thu Aug 19, 2021 7:05 pm

Hi goodpasters. This is TracFone - Maria. We're sorry that you encountered a problem while trying to reactivate your phone. Let us take a closer look into what is going on and ensure there is a resolution for you today. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
Posts: 8875
Joined: Tue Jan 31, 2012 1:08 pm


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