Welcome to TracFone Wireless Forum

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Re: Welcome to TracFone Wireless Forum

Postby TracFone - Larry » Sat Aug 10, 2019 10:56 am

Hi stephen7. I'm TracFone Larry. How can we help you? For your convenience, you may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
TracFone - Larry
 
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

Re: Welcome to TracFone Wireless Forum

Postby Andrei.Chepugov » Wed Jan 29, 2020 9:15 am

Hello! I live in Ukraine... I bought a used iPhone 5s, but it doesn't support my Vodafone SIM card. When selling, they said that it will work with all SIM cards. How can this be fixed? I really need this for work
Andrei.Chepugov
 
Posts: 3
Joined: Wed Jan 29, 2020 8:48 am

Re: Welcome to TracFone Wireless Forum

Postby TracFone - Maria » Thu Jan 30, 2020 2:05 pm

Hi Andrei.Chepugov. I'm TracFone Maria. Please be informed that our branded phones are not factory unlocked. You can request to unlocked your phone for you to be able to insert another SIM card. We can facilitate the unlocking process of the device if you meet the set of requirements. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 8441
Joined: Tue Jan 31, 2012 1:08 pm

Re: Welcome to TracFone Wireless Forum

Postby LeAnn 1957 » Wed Mar 04, 2020 2:34 pm

I have bought minutes and data
But it still says insufficient funds.
Why is this happening.
I've spent $60.00 to get Data
Or give me a refund and I'll
get a different phone.
LeAnn 1957
 
Posts: 1
Joined: Wed Mar 04, 2020 2:24 pm

Re: Welcome to TracFone Wireless Forum

Postby TracFone - Maria » Wed Mar 04, 2020 4:38 pm

Hi LeAnn 1957. I'm TracFone Maria. We're sorry to know that you are having problems with your minutes. Allow us to further check on it so we can have the issue resolved as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 8441
Joined: Tue Jan 31, 2012 1:08 pm

Re: Welcome to TracFone Wireless Forum

Postby ikorthauer » Wed Mar 25, 2020 10:02 am

Recently joined to get assistance in porting my landline to my tracfone. Don't see my post in that category and unable to send a message using the system. Please assist
ikorthauer
 
Posts: 2
Joined: Tue Mar 24, 2020 2:09 pm

Re: Welcome to TracFone Wireless Forum

Postby TracFone - Maria » Wed Mar 25, 2020 4:17 pm

Hi ikorthauer. I'm TracFone Maria. Are you having problems with your port request? We're here to help you. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 8441
Joined: Tue Jan 31, 2012 1:08 pm

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