Reactivation- SIM Card is in Invalid Status

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Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Wed Jun 10, 2020 9:40 am

Hi Richard Holliday. I'm TracFone - Maria. Yes, we're here to help you. To further assist, we need to check your account first. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Re: Reactivation- SIM Card is in Invalid Status

Postby mickeyman1011 » Mon Jul 20, 2020 1:44 am

Hello, I'm having the same problem. When I try to activate my old phone, it won't take me past the step of entering my zip code when I say I want a new number.
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Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Mon Jul 20, 2020 11:21 am

Hi mickeyman1011. This is TracFone - Maria. We sincerely apologize that you are having a problem while trying to activate your phone. We can take a look into this and ensure that there's a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Re: Reactivation- SIM Card is in Invalid Status

Postby Azjp1387 » Fri Jul 31, 2020 11:07 am

Hello,
I'm having a similar Issue instead I'm trying set up a new phone using WiFi and trying to seup it.but as I enter the SIM card number doesn't I work.
Azjp1387
 
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Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Maria » Fri Jul 31, 2020 1:34 pm

Hi Azjp1387. This is TracFone - Maria. We read your post and we're sorry to hear that you are having a problem with your SIM card. We can take a look into this and ensure that there's a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 8298
Joined: Tue Jan 31, 2012 1:08 pm

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