CAN'T ADD NEW MINUTES!!

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CAN'T ADD NEW MINUTES!!

Postby rockrelic » Mon Jul 06, 2015 2:35 pm

HELP!! I just bought some new minutes for my TracFone flip phone, and have tried to add them. But the same message comes up time and again: "SYSTEM UNAVAILABLE. TRY LATER." And I have - since NOON today (it's 2:30 now).
Even the manager at CVS - where I bought the minutes - tried to help and was stymied! :cry:
Can ANYBODY help me on this? Or can you do it online? The card gives me a toll-free number to call but, since this is my only phone and the minutes are deducted even with "toll-free" calls, how am I gonna do THAT??? PLEASE help me get the minutes to register! At this juncture, they are EXTREMELY vital to me!
rockrelic
 
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Re: CAN'T ADD NEW MINUTES!!

Postby TracFone - Maria » Mon Jul 06, 2015 2:38 pm

Hi rockrelic. My name is TracFone Maria. Sorry that you’re having a problem. I've sent you a private message. Please check your Forum inbox. Thanks.
TracFone - Maria
 
Posts: 7995
Joined: Tue Jan 31, 2012 1:08 pm

Re: CAN'T ADD NEW MINUTES!!

Postby Herdslove » Sun Nov 01, 2015 7:27 am

I had the same problem trying to add them from the phone but went onto tracfones website and enter the information and got them right away..... hope this helps
Herdslove
 
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Joined: Sat Oct 31, 2015 10:48 am

Re: CAN'T ADD NEW MINUTES!!

Postby TracFone - Ashley » Sun Nov 01, 2015 8:54 am

Hi Herdslove. We’re sorry that you’re having a problem. I've sent you a private message. Please check your forum inbox.
TracFone - Ashley
 
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Joined: Mon Oct 24, 2011 5:24 pm

Re: CAN'T ADD NEW MINUTES!!

Postby myden » Thu Feb 13, 2020 7:53 pm

I'm having that problem! Help!!
myden
 
Posts: 3
Joined: Thu Feb 13, 2020 7:39 pm

Re: CAN'T ADD NEW MINUTES!!

Postby TracFone - Maria » Fri Feb 14, 2020 6:23 pm

Hi myden. I'm TracFone Maria. We're sorry that you are having a problem trying to add minutes. We're always here to hep you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Joined: Tue Jan 31, 2012 1:08 pm


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